Novotel Madrid Center 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 4,745 أراء

Novotel Madrid Center - Image 1
Novotel Madrid Center - Image 2
Novotel Madrid Center - Image 3
Novotel Madrid Center - Image 4
O Donnell 53, 28009 MADRID, Spain

الوصف

خدمات الفندق الإضافية

  • Family Rooms with WIFI and air-conditioning

  • Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.

  • Telemedicine service with free access to medical teleconsultations.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Madrid Center

O Donnell 53
28009 MADRID
Spain

نظام تحديد المواقع العالمي (GPS):40.421618, -3.672168

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

EAT BAR

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  4,745 أراء

تقييم TripAdvisor  4.0/5  2,628 أراء

2023 شهادة تميّز

Great facilities matched by the worst service ever

ملاحظة Tripadvisor 1.0/5

Conscioustraveller15 تقييم TripAdvisor المعتمد

This is the second time I have stayed at the Novotel Madrid Centre and I hope I never am put up in this hotel again. While facilities are good and the daily breakfast is sumptuous, their wifi and general hospitality and service is just awful..the staff are just complacent and don't care about looking after their guests. They simply don't respond to service queries and rudeness is the order of the day

استثنائي

ملاحظة أراء العملاء 5.0/5

Saeed A. المسافرون المنفردون - تقييمات مؤكدة لفندق ALL

ممتازه جدا

Mediocre at best

ملاحظة Tripadvisor 1.0/5

timezoneman تقييم TripAdvisor المعتمد

Hot rooms. Disabled AC stuck in vent mode. When Thermostat says 19 actual temp is 24. Front desk gives you runaround excuses. Management lack of care or attention to detail. Why does this matter? easy. Not everyone enjoys hot rooms and lack of control over thermostat. Even in winter, given Madrid has temps that fluctuate. Open window and enjoy loud noise, so no help there for cooling. Personally I would pick Marriott any day over Novotel. The difference in these mega chains is in the attention to detail. This hotel is self proclaimed as 4 stars. In actuality I would give it 2. Hit or miss service. Depressing dark rooms with no upgrades or improvements in over a decade. Company gets us these cheapy rooms and hotel acts accordingly. Well since you insist in offering mediocre service I will keep rating accordingly. Lots of choices in Madrid, this is one to avoid

We are frankly disappointed to hear that you have found the service below your expectations. We thank you for the comment you have provided us about your experience, we will tshare it with the team. Kind regards, @NovotelMcenter

Excellent hotel, well located

ملاحظة Tripadvisor 5.0/5

franciscop548 العائلات - تقييم TripAdvisor المعتمد

Just spent a few days with family, hotel is centric (not center but very close), it is walking distance from El Retiro park. There are many restaurants and shops around. Big hotel, super fast check-in. Breakfast buffet was very good too, a bit crowded maybe buy i guess it depends of the time. Big rooms, and excellent beds, very comfy.

Thank you Francisco for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, @NovotelMcenter

Highly Recommended

ملاحظة Tripadvisor 5.0/5

firefighter57 تقييم TripAdvisor المعتمد

Stayed here as part of a tour group for 3 nights. I highly recommend this hotel. The room very comfortable . It was very clean and smelled fresh. the hotel itself is in a pretty good location and is close to retiro park. The breakfast was top of the line. I did not visit the bar so i can not comment on that. Madrid has cabs on every corner it seems like and there is always one close to the hotel. i would stay here if again if i went back to Madrid

Two thumbs up! Thanks a lot for sharing, we hope to receive you again in the future. Best wishes from Madrid, @NovotelMcenter

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 849 أراء 8.1/10 مستوى النظافة
  • 503 أراء 4.5/10 القيمة مقابل المال

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